cancellation policy / refund policy

Free cancellation 24 hours prior to check-in. In case of a no-show or cancellation done less than 24 hours prior to check-in, the full amount of the room will be retained by the hotel.

The hotel’s check-in and check-out time is 1200 hours and late check-out and early check-in is subject to the availability of rooms.

For all arrivals prior to 08 00 hours/ 8:00 AM, retention of an additional room night will be charged in addition to the actual usage.

In case of cancellations, kindly follow the chart below for refund liability:

Type of Booking Time of Cancellation Liable Refund Time of Cancellation Liable Refund

FIT (Free Independent Traveller) / Corporate (1 to 4 Rooms)

48 hours prior to check-in

100%

FIT / Corporate (1 to 4 Rooms)

24 hours prior to check-in

50%

FIT / Corporate (1 to 4 Rooms)

Less than 24 hours prior to check-in

No Refund

Group Booking (5 to 12 Rooms)

7 Days prior to check-in

100%

Group Booking (5 to 12 Rooms)

Less than 7 days prior to check-in

50%

Group Booking (5 to 12 Rooms)

Less than 3 days prior to check-in

No Refund

Bulk Booking (More than 12 Rooms)

60 days prior to check-in

100%

Bulk Booking (More than 12 Rooms)

30 days prior to check-in

50%

Bulk Booking (More than 12 Rooms)

Less than 15 days prior to check-in

No Refund